Client Rights
Clients have the right to request information about Wilco in accordance with Article 65 of the Republic of Armenia’s Law “On the Securities Market.” Requests may be submitted in writing via the contact methods listed below. The requested information will be provided free of charge within 3 business days, unless otherwise stipulated by law.
Contact Information
Address
26/2 Martiros Saryan Street, Yerevan 0002, Republic of Armenia
Working Hours
09:00–18:00, Monday to Friday excluding weekends and public holidays
How to Submit a Complaint
Every client has the right to submit a complaint if they are dissatisfied with any aspect of Wilco’s services.
Complaints can be submitted using any of the following methods:
- By phone: +374 12 88 80 88
- By email to: welcome@wilco.am
- By postal mail to: 26/2 Martiros Saryan Street, Yerevan 0002, Republic of Armenia
The complaint should include a clear description of the issue, relevant supporting documentation (if any), and preferred contact information for the follow-up.
All complaints will be handled in accordance with Wilco Complaints Policy.